Two days after being confronted by ABC News, Bank of America has fired a debt collection agency after several of its operators were caught using racist and obscene phone calls to collect debts from bank customers.
“What’s up, you f—ing n—r?” said one of the collection agents in a message to 32-year old Allen Jones of Dallas, who owed $81 on his Bank of America credit card.
“This is your f—ing wake up call, man,” the debt collector said in a message left at Jones’ home at 6:30 a.m.
