Is An Apology Enough [Poll]
On Sunday night, a Papa John’s customer in Sanford, Fla. checked his voice-mail and heard an interesting message from the driver who had just delivered his pizza. Not knowing ,the driver accidentally placed a “butt call”, to the customer who is black, the driver used racist terms to bad-mouth the customer and his wife to a co-worker.
In the voice-mail message, which lasts about four minutes, the Papa John’s employee complains to another Papa John’s employee about the $5 tip and uses the N-word and other racial expletives, which he also incorporated into a song about the customer. The driver then launched into a musical number, replacing the lyrics of the “The Marriage of Figaro” overture with racial slurs. The customer posted a video of the voice-mail online and Papa John’s CEO John Schnatter has since offered a “heartfelt apology” on Facebook. The driver and his co-worker have been fired.
Sounds like Papa John employees need sensitivity training this is not the first time a racial epithet have been hurled at minority’s.
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